Citizen Portal & Mobile App
In addition to your municipal website, SDL offers two additional citizen platforms where residents can engage online. The first is a web-based platform called the SDL Portal. The second is a free mobile app called SDL Citizen. These platforms act as a digital extension of your building, allowing the public to access information, submit forms and track the status of their requests online.
Report Concerns
With SDL Connect, the public has three convenient locations where they can alert town officials to potholes, abandoned vehicles, property violations and other concerns.
- Choose your department
- Provide details of the issue
- Include location information
- Attached photos
Submit Digital Forms
SDL Connect includes a digital form builder that allows towns to convert their paper forms into digital workflows. Those forms can live on your website, portal and citizen app, providing a streamlined way for the public to access, complete and submit forms online. Offer services such as:
- Garage sale permits
- Vendor registrations
- Trash/recycling tote applications
- No knock registries
- Appointment requests
- Fire permits
- Board applications
- Dumpster permits
- And more...
Access Property Information
Our platforms feature an interactive town map, providing an easy way for users to access town and property information online.
- Add town layers (flood zones, land value, etc...)
- View property information
- Claim a property
- See reported road closures & issues
Track Requests
A public user can log into their account at any point to see a full history of their online requests.
- Track status of requests
- View associated town notes
- Access approved forms/applications
- Print forms/applications
Citizen Portal & Mobile App
In addition to your municipal website, SDL offers two additional citizen platforms where residents can engage online. The first is a web-based platform called the SDL Portal. The second is a free mobile app called SDL Citizen. These platforms act as a digital extension of your building, allowing the public to access information, submit forms and track the status of their requests online.
Report Concerns
With SDL Connect, the public has three convenient locations where they can alert town officials to potholes, abandoned vehicles, property violations and other concerns.
- Choose your department
- Provide details of the issue
- Include location information
- Attached photos
Submit Digital Forms
SDL Connect includes a digital form builder that allows towns to convert their paper forms into digital workflows. Those forms can live on your website, portal and citizen app, providing a streamlined way for the public to access, complete and submit forms online. Offer services such as:
- Garage sale permits
- Vendor registrations
- Trash/recycling tote applications
- No knock registries
- Appointment requests
- Fire permits
- Board applications
- Dumpster permits
- And more...
Access Property Information
Our platforms feature an interactive town map, providing an easy way for users to access town and property information online.
- Add town layers (flood zones, land value, etc...)
- View property information
- Claim a property
- See reported road closures & issues
Track Requests
A public user can log into their account at any point to see a full history of their online requests.
- Track status of requests
- View associated town notes
- Access approved forms/applications
- Print forms/applications