Use our drag-and-drop editor to create your own digital forms and incorporate processes to meet your needs. Our forms go beyond a traditional contact form, including features such as online payments, electronic signatures, identity verification and secure document uploads.

Incorporate permissions, prior approvals and notifications into your backend process. Upon submission, designated users will receive notifications for the necessary actions. Enhance form security by implementing department and user permissions, alongside two-factor authentication to protect sensitive documents when using SDL‘s secure document uploads and identity verification features.

SDL Connect includes the form builder, citizen engagement platforms and cloud-based software, making it easy for departments to push applications online and review, process and approve submitted applications quickly.

Our form builder is flexible, enabling governments to bring both internal and external processes online. Internally, SDL Connect can be used for various IT and HR forms such as network access requests, hardware/software requests, job applications or employee handbook sign-offs. Externally, forms can be used for public-facing applications like pet licensing, garage sale permits and temporary use permits.

SDL’s citizen-facing platforms offer a unified destination for department services, providing a consistent and centralized location where citizens can access all online services offered by their county or municipality.

Meet citizen expectations for convenient online services with SDL’s citizen facing portal and mobile app. Our digital applications can also be added to your municipal website, providing a seamless way for visitors to submit applications directly through your website.

Simplify the submission of applications and renewals through SDL‘s public-facing platforms. Our digital forms eliminate the headache associated with downloading, printing and scanning documents, as well as the need to physically drop off applications in person.

By providing providing a consistent and centralized location for department services, citizens know where to go to access all of the online services offered by their county or municipality.

At any point in the process, applicants can go online to check the status of their applications and requests.

In the case of resubmission, the applicant will receive their original application with initial inputs and clear instructions on necessary updates, allowing them to make the required changes and easily resubmit.